To ensure reliable water services, we occasionally schedule interruptions for system maintenance. Unexpected issues, such as watermain breaks, can lead to unplanned disruptions.
Service Interruptions
We strive to share accurate and timely updates to keep you informed about both planned and unforeseen outages.
Additional planned interruptions and other updates will be added to this list as information becomes.
- Melrose Area - Water System Transition to Lake Huron Regional Water Supply (April 27, 2026, to end of May 2026)
NOTICE TO RESIDENTS – WATER SUPPLY TRANSITION (MELROSE AREA)
Dear Residents,
The Municipality of Middlesex Centre, in coordination with Birnam Excavating Ltd., is completing upgrades to the Melrose water system. As part of this work, the community will be transitioning from the existing well-based water supply to a treated surface water supply from Lake Huron (Regional Water Supply – RWS). This change will improve long-term water quality and system reliability.
WHAT TO EXPECT WITH THE NEW WATER SUPPLY
Once the new water supply is in service, residents may notice the following changes:
- Improved water clarity and reduced iron staining
- Lower water hardness
- Reduced scaling in plumbing fixtures and appliances
Because the Lake Huron supply is significantly softer than the existing well water, some residents may no longer require water softeners or hardness treatment systems. Residents are encouraged to monitor their water quality after the transition and consult a licensed professional before making any changes.
IMPORTANT DATES
Transition to RWS Supply:
- Tentative Date: April 27, 2026
Watermain Flushing Program:
- Tentative Start: Week of May 4, 2026
- Alternate: Week of May 11, 2026
- Daily full day shutdowns will occur until flushing is completed. A minimum of 48 hours notice will be provided prior to any shutdowns.
Final Watermain Tie-In:
- Tentative Timing: End of May 2026
- A minimum of 48 hours notice will be provided prior to any shutdown.
WHAT YOU MAY EXPERIENCE
- Temporary water discoloration
- Minor taste or odour changes
HEALTH & SAFETY
All work is being completed in accordance with applicable Municipal standards, drinking water standards and disinfection procedures prior to commissioning.
CONTACT INFORMATION
For questions or concerns, please contact the Municipality of Middlesex Centre. Thank you for your patience and cooperation during this important infrastructure upgrade.
Sincerely,
Municipality of Middlesex Centre
Birnam Excavating Ltd.- Kilworth (Crestview Dr.) - Tuesday, March 17, 2026
Temporary Water Shut-off
- Where: Crestview Drive between Benner Boulevard and Daventry Way in Kilworth
- When: 9:00 am – 2:00 pm on Tuesday, March 17, 2026. While every effort will be made to complete the work on time, it may be necessary to have the water off longer.
- Reason for Interruption: To complete a water service connection.
- Impact: We suggested that a short-term water supply be stored before the interruption for use during the shut off. Please see below for further information on Before and After a Water Shut-Off.
- Notice: Those that will have their water service turned off will receive a notice delivered to their property.
Before and After a Water Shut Off
If your property is affected by a water shut off:
Before: We suggested that a short-term water supply be stored before the interruption for use during the shut off. While every effort will be made to complete the work on time, it may be necessary to have the water off longer.
After: When the water is turned back on, air in the pipes may make the water cloudy and your plumbing may vibrate or make noise. If this happens, you can remove the air by briefly turning on your taps from the lowest to the highest faucet in the building (that is, starting in the basement/first floor, and finishing on the top floor). Flush the toilets as well. You should only have to run the water for 10 to 30 seconds, but keep running it until the water is clear and any vibration or noise has stopped.
Questions
We apologize for the inconvenience that this may cause and will work to restore your water service as soon as possible. We appreciate your patience.
If you have any questions, please contact Middlesex Centre Public Works & Engineering.