To ensure reliable water services, we occasionally schedule interruptions for system maintenance. Unexpected issues, such as watermain breaks, can lead to unplanned disruptions.
Service Interruptions
We strive to share accurate and timely updates to keep you informed about both planned and unforeseen outages.
Additional planned interruptions and other updates will be added to this list as information becomes.
- Ballymote - Watermain Repair, April 17, 2025
- Where: Ballymote
- When: Thursday, April 17, 2025, between 9:00 am – 2:00 pm
- Reason for Interruption: The isolation of the Highbury Ave watermain in Ballymote is required in order to complete watermain repairs.
- Impact: If you receive a notice, it is expected that your water service will be shut off temporarily on the date and time listed.
- Notice: Those that will have their water service turned off will receive a notice delivered to their property.
- Delaware - Water Pressure Fluctuations, July 2, 2025
- Where: Delaware
- When: July 2, 2025
- Reason for Interruption: Water tower repairs
- Impact: You may notice fluctuations in your water pressure on the afternoon of July 2. Repairs will continue for about a week, but pressure should be steady during that period.
- Southern Middlesex Centre near Southwold - Water Use Restriction, July 11 and 12, 2025
- Where: Southern Middlesex Centre, near Southwold
- When: Friday, July 11 at 7:00 PM through to Saturday, July 12 at 8:00 PM
- Reason for Interruption: Watermain construction activities on the St. Thomas Area Secondary Water Supply System
- Impact: If you receive a notice, you are required to follow Water Use Restriction during this period. This means do not water lawns and gardens including irrigation systems; wash vehicles, boats, motorized equipment; wash paved or concrete areas including driveways; and/or fill pools or hot tubs
- Notice: Those affected by the restrictions will receive a notice delivered to their property.
Before and After a Water Shut Off
If your property is affected by a water shut off:
Before: We suggested that a short-term water supply be stored before the interruption for use during the shut off. While every effort will be made to complete the work on time, it may be necessary to have the water off longer.
After: When the water is turned back on, air in the pipes may make the water cloudy and your plumbing may vibrate or make noise. If this happens, you can remove the air by briefly turning on your taps from the lowest to the highest faucet in the building (that is, starting in the basement/first floor, and finishing on the top floor). Flush the toilets as well. You should only have to run the water for 10 to 30 seconds, but keep running it until the water is clear and any vibration or noise has stopped.
Questions
We apologize for the inconvenience that this may cause and will work to restore your water service as soon as possible. We appreciate your patience.
If you have any questions, please contact Middlesex Centre Public Works & Engineering.